Welcome to dropyourcargo.com. By accessing or using our website and services, you agree to be bound by the following terms and conditions. If you do not agree with these terms, please do not use our services.
1. Services Provided
dropyourcargo.com offers logistics services, including warehousing, shipping, and product handling. Customers can store their items in our Indonesian warehouse and have them shipped to various global locations upon request. Services may vary based on subscription packages (Basic, Standard, Premium).
2. Eligibility
To use our services, you must:
- Be at least 18 years of age.
- Provide accurate and complete information during registration.
- Comply with applicable laws and regulations related to international shipping.
3. User Accounts
You must create an account to access our services. It is your responsibility to keep your login details secure. Any activity conducted under your account will be considered your responsibility.
4. Packages and Pricing
We offer the following subscription packages:
- Basic: $0/month
- Premium: $20/month
- Business: $35/month
Prices are subject to change at any time with prior notice. Services included in each package are detailed on our website, and additional fees may apply for extra services like expedited shipping.
5. Shipping and Delivery
We facilitate shipping from Indonesia to various countries. However, delivery times and costs will vary based on the destination and chosen shipping method. Any customs fees, import duties, or additional charges incurred during the shipment process are the responsibility of the customer.
6. Restrictions on Items Shipped
Certain items may be restricted or prohibited from shipping, such as:
- Hazardous materials
- Perishable goods
- Illegal or controlled substances
We reserve the right to refuse or return any prohibited items. Please refer to the full list of restricted items in our FAQ section.
7. Payment Terms
Payments for subscription packages and shipping services must be made through the payment methods listed on our website. All payments are due in advance and are non-refundable unless otherwise stated.
8. Liability and Insurance
We are not responsible for any loss or damage to items during transit unless insurance has been purchased. If you choose to purchase insurance, our liability will be limited to the value declared under the insurance.
9. Cancellations and Termination
You may cancel your subscription at any time. Upon cancellation, no further services will be provided, and you will not be entitled to a refund for the remainder of the subscription period.
10. Intellectual Property
All content on dropyourcargo.com, including logos, text, and images, are the intellectual property of dropyourcargo.com. You may not use, copy, or distribute this content without our written permission.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of the service indicates acceptance of these changes.
12. Governing Law
These Terms and Conditions are governed by the laws of Indonesia. Any disputes will be resolved in Indonesian courts.